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ForwardMetrics that Motivate: Setting, Measuring, and Incentivizing KPIs for High Performance and Growth
AN APC WEBINAR POWERED BY LP3 NETWORK
This webinar will be live on October 23rd, 2025 at 2:00pm Eastern Daylight Time (EDT).
Not able to attend live? You can enroll in the on-demand version on the Register tab.
Overview
For compounding pharmacy owners and managers, growth comes down to more than great service: it requires clarity and accountability. Metrics that Motivate: Setting, Measuring, and Incentivizing KPIs for High Performance and Growth will share with you how to create and implement KPIs that fuel performance, whether you are building a start-up or approaching $1 billion in revenue.
In this course, you will learn how to design simple KPIs tailored to each role in your organization, from operations to delivery drivers, and how to use data points to track and monitor results. We will also cover how to coach team members based on KPI progress and how to create incentive strategies, both financial and non-financial, that keep your team engaged and aligned with your vision.
Keep your team laser focused on what matters, and build a stronger, more collaborative culture.
Pricing
 | APC Members benefit from discounted pricing. Not a member? Click here to learn more! |
| Webinar Registration Fees | |
| APC Membership Type | Price (USD) |
| Pharmacist Member | $55.00 |
| Pharmacy Technician or Student Member | $25.00 |
| Non-member | $75.00 |
Please note: APC Members will be able to select their discounted pricing at checkout.
Intended audience
- Pharmacists & Pharmacy Technicians
Learning Objectives
Pharmacists & Pharmacy Technicians
- Define Key Performance Indicators (KPIs) and explain their role in creating high-performing cultures from start-up to $1 Billion
- Develop appropriate KPIs for different roles within your organization, from Operations to Delivery Drivers
- Measure and monitor KPIs using practical tools and data sources
- Coach team members to improve performance based on KPI progress and results
- Design incentive strategies (financial and non-financial) that align with KPIs to drive adoption, engagement, and performance
Hardware/software requirements
We will be using Zoom for this webinar - full system requirements can be found here. You can download the Zoom client here.
| Web browser |
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Internet connection |
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Misc |
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Hardware | Minimum | Recommended | |
| Processor | Single-core 1Ghz or higher | Dual-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent) | |
| RAM | N/A | 4 GB | |
COPYRIGHT
This webinar is Copyright © Alliance for Pharmacy Compounding 2025.
Emily Durham, CPhT |
Emily Durham is a seasoned pharmacy and compounding professional with more than 18 years of experience driving strategic growth and operational excellence. Her leadership spans mergers and acquisitions, sales strategy, and business development, with a proven ability to design and implement scalable systems that deliver both compliance, growth, and efficiency.
Throughout her career, Emily has built a reputation for transforming complex challenges into growth opportunities, guiding organizations through expansion, integration, and process optimization. She has led sales teams across multiple divisions, including 503A, 503B, and Commercial Wholesale, aligning talent to achieve ambitious business objectives.
Driven by a passion for advancing the business of compounding pharmacy, Emily delivers practical, results-oriented strategies that help owners scale confidently, enhance their competitive edge, and achieve success focused cultures in a fast-changing industry.
The activity is eligible for ACPE credit, see final CPE activity announcement for specific details.
Please note: APC Members will be able to select their discounted pricing at checkout.
| APC Members benefit from discounted pricing. Not a member? Click here to learn more! |
| Webinar Registration Fees | |
| APC Membership Type | Price (USD) |
| Pharmacist Member | $55.00 |
| Pharmacy Technician or Student Member | $25.00 |
| Non-member | $75.00 |
By registering for this Alliance for Pharmacy Compounding (APC) webinar, you confirm that your information, including contact information, will be shared with APC for direct marketing purposes.
The webinar will be live on November 20th, 2025. Not able to attend live? You can enroll in the on-demand version.
CANCELLATION AND REFUND POLICY
There are no refunds, returns or transfers upon purchase of the webinar.