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ForwardPatient Communications - Are You HIPAA Compliant?
AN APC WEBINAR POWERED BY LP3 NETWORK
The webinar will be live on February 22nd, 2024 at 2:00pm Eastern Standard Time (EST).
Overview
Your pharmacy may have email addresses and cell phone numbers for your customers and patients as their preferred communication forms, but is this HIPAA compliant? Could you also send out texts and emails about your pharmacy and new services?
For social media, emails, and texting, it is even more difficult to determine if communications are HIPAA compliant. The CAN-SPAM Act and the TCPA (Telephone Consumer Protection Act) also play a role for emails and phone/text messages. An additional consideration are voice assistants (e.g. Siri, Alexa) and whether they are “listening” when you are talking to patients or when working from home.
This webinar reviews HIPAA and HITECH requirements, defines what is considered PHI (Protected Health Information), discusses communications with patients in their preferred format (including the requirements), and explores the considerations when marketing with customer phone numbers and email addresses.
Pricing
 | APC Members benefit from discounted pricing. Not a member? Click here to learn more! |
| Webinar Registration Fees | |
| APC Membership Type | Price (USD) |
| Pharmacist Member | $55.00 |
| Pharmacy Technician or Student Member | $35.00 |
| Non-member | $75.00 |
Please note: APC Members will be able to select their discounted pricing at checkout.
Intended audience
- Pharmacists & Pharmacy Technicians
Learning Objectives
Pharmacists
- Describe the impact of Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA)
- Review how the principles of HIPAA and the Health Information Technology for Economic and Clinical Health (HITECH) govern PHI (its use, access, and disclosure)
- Discuss the considerations of different forms of electronic patient communication to comply with HIPAA / HITECH
- Explore approaches that covered entities need to take to ensure compliance with HIPAA / HITECH
Pharmacy Technicians
- Define Protected Health Information (PHI) and how it is used under the Health Insurance Portability and Accountability Act (HIPAA)
- Review the impact of HIPAA and the Health Information Technology for Economic and Clinical Health (HITECH) on PHI
- Discuss how covered entities can ensure compliance with HIPAA / HITECH
Hardware/software requirements
We will be using Zoom for this webinar - full system requirements can be found here. You can download the Zoom client here.
| Web browser |
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Internet connection |
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Misc |
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Hardware | Minimum | Recommended | |
| Processor | Single-core 1Ghz or higher | Dual-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent) | |
| RAM | N/A | 4 GB | |
COPYRIGHT
This webinar is Copyright © Alliance for Pharmacy Compounding 2024.
| Denise Frank, RPh, FACA, FAPC |  |
Denise Frank has more than 35 years of experience as a pharmacist. She is the owner of Frank Consulting, LLC; co-founder and Executive Director for the National Coalition for Drug Quality & Security (NCDQS); and a Senior Associate with Gates Healthcare Associates. She is a former member of the Minnesota Board of Pharmacy, and previously served as a surveyor and then the Accreditation and Inspection Services Manager for the National Association of Boards of Pharmacy (NABP). Prior to this, she was an independent pharmacy owner, worked for a health-system, and was a pharmacy manager and district manager for a pharmacy chain.
Denise Frank is also a preceptor for the University of Minnesota College of Pharmacy. Her consulting is in the areas of pharmacy practice, pharmacy and technician training, compounding, USP 795/797/800/825, pharmacy, wholesale distributor and supply chain inspections, accreditations, and operational and regulatory compliance.
PHARMACISTS & PHARMACY TECHNICIANS
This CE Activity is accredited for Pharmacists and Pharmacy Technicians by the Accreditation Council for Pharmacy Education (ACPE) through CPE Consultants, LLC.
Total CPE Credits: 1 CPE Hour = 0.1 CEUs
| Type | Knowledge-based |
| UAN | 0864-9999-24-006-L03-P/T |
| Credits | 1 CPE Hour = 0.1 CEUs |
| Release Date | February 22, 2024 |
| Expiration Date | February 22, 2027 |
COMPLETION REQUIREMENTS
- Attend the live webinar in full (login and logout times will be recorded).
- Complete a learning assessment (minimum 80% passing grade, two attempts permitted) within 14 days.
- Submit a completed live event evaluation form online within 14 days.
When the aforementioned steps have been completed and approved:
- Pharmacists and Pharmacy Technicians registered in the United States will obtain a statement of completed credits on their NABP e-Profile within 60 days.
- Pharmacists and Pharmacy Technicians registered elsewhere will receive an automated email from LP3 Network advising that they can download a statement of participation.
- All participants will receive an automated email from LP3 Network advising that they can download the LP3 Network certificate of completion.
 | CPE Consultants, LLC is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. |
International participants should verify with their respective governing board for accreditation equivalency.
Please note: APC Members will be able to select their discounted pricing at checkout.
| APC Members benefit from discounted pricing. Not a member? Click here to learn more! |
| Webinar Registration Fees | |
| APC Membership Type | Price (USD) |
| Pharmacist Member | $55.00 |
| Pharmacy Technician or Student Member | $35.00 |
| Non-member | $75.00 |
By registering for this Alliance for Pharmacy Compounding (APC) webinar, you confirm that your information, including contact information, will be shared with APC for direct marketing purposes.
The webinar will be live on February 22nd, 2024 at 2:00pm Eastern Standard Time (EST). Not able to attend live? You can enroll in the on-demand version.
CANCELLATION AND REFUND POLICY
There are no refunds, returns or transfers upon purchase of the webinar.