Quality Concepts: Good Documentation, Root Cause Analysis and Continuous Improvement (On-Demand)
Overview
Discuss and understand the use of "Quality" concepts including root cause analysis, corrective and preventative actions and accurate documentation. The use of quality driven tools drives continuous improvement in production, product quality, patient safety, and ultimately reduces many of the costs associated.
Intended audience
- Pharmacists & Pharmacy Technicians
Learning Objectives
Pharmacists and Pharmacy Technicians
- Increase understanding in the use of "Quality Systems" within the production of drug products
- Evaluate the use of good documentation practices
- Develop knowledge of common investigational tools for use in root cause analysis
- Compare and analyze the use of corrective and preventative actions
- Apply the use of a Quality System to the mission of continuous improvement
Hardware/software requirements
Web browser | Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) Internet Explorer v11 Apple Safari (most recent 2 versions) Microsoft Edge (most recent 2 versions) |
Internet connection | Computer: 1 Mbps or better (broadband recommended) Mobile device: 3G or better (WiFi recommended) |
Software | No additional software needed |
Hardware | 2GB of RAM (minimum), 4GB or more of RAM (recommended) |
COPYRIGHT
This webinar is Copyright © Alliance for Pharmacy Compounding 2025.
Kimberly Kieffer | ![]() |
Kimberly Kieffer currently serves as Director of Quality Assurance for AnazoHealth in Las Vegas, NV, where she oversees Quality Management and supports regulatory efforts. Ms. Kieffer has been part of the pharmaceutical compounding industry, 503A and 503B, for 20 years, where she has provided consultation and guidance related to compounding services, formulation and process development, raw material sourcing, and education, as well as regulatory assessment. Ms. Kieffer has been a guest speaker and/or committee member for a number of compounding related associations/organizations and education providers, to include the United State Pharmacopeia and the International College of Apothecary. Ms. Kieffer holds a BA from the University of South Florida.
PHARMACISTS & PHARMACY TECHNICIANS
This CE Activity is accredited for Pharmacists and Pharmacy Technicians by the Accreditation Council for Pharmacy Education (ACPE) through CPE Consultants, LLC.
Total CPE Credits: 1 CPE Hour = 0.1 CEUs
Type | Knowledge-based |
UAN | 0864-9999-25-062-H99-P/T |
Credits | 1 CPE Hour = 0.1 CEUs |
Release Date | September 04, 2025 |
Expiration Date | September 04, 2028 |
COMPLETION REQUIREMENTS
- View the recording in full.
- Complete a learning assessment (minimum 75% passing grade, two attempts permitted) within 60 days.
- Submit a completed live event evaluation form online within 60 days.
When the aforementioned steps have been completed and approved:
- Pharmacists and Pharmacy Technicians registered in the United States will obtain a statement of completed credits on their NABP e-Profile within 60 days.
- Pharmacists and Pharmacy Technicians registered elsewhere will receive an automated email from LP3 Network advising that they can download a statement of participation.
- All participants will receive an automated email from LP3 Network advising that they can download the LP3 Network certificate of completion.
![]() | CPE Consultants, LLC is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. |
International participants should verify with their respective governing board for accreditation equivalency.